Privacy Policy for LaSila Education and Training Ltd

_Last updated: 27/09/2024

At LaSila Education and Training Ltd (“we,” “us,” or “our”), we are committed to safeguarding and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

LaSila Education and Training Ltd is a registered company in the United Kingdom that provides education and training services. Our company registration number and addressed is listed on this website.

2. Information We Collect

We may collect and process the following categories of personal data:

-Personal Identification Information: Name, address, email address, phone number.

-Educational Information: Academic history, qualifications, and any information related to courses or training.

- Payment Information: Billing details and transaction history for purchases or enrolments.

- Usage Data: Information about how you use our website, including IP addresses, browser type, operating system, and online activity such as interactions with course materials.

- Marketing Preferences: Your consent to receive newsletters or other promotional materials.

3. How We Use Your Data

We collect and use your data for the following purposes:

Service Delivery: To provide, manage, and administer our education and training services.

Customer Support: To handle inquiries, complaints, and other support-related issues.

-Transaction Processing: To process payments and manage billing.

Compliance To comply with legal obligations, such as taxation or reporting requirements.

Marketing: If you have opted in, we may send you promotional emails, newsletters, or information about upcoming courses and events.

We will not use your personal data for any other purpose without first obtaining your consent.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

- Performance of a Contract: To fulfil our contractual obligations to you (e.g., providing education services).

- Consent: Where you have given us specific consent to process your data (e.g., for marketing purposes).

- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights and interests (e.g., improving our services).

- **Legal Obligations**: To comply with our legal duties (e.g., record-keeping and tax obligations).

5. How We Share Your Information

We do not share your personal data with third parties except in the following circumstances:

- Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors or IT support. They are bound by strict confidentiality agreements and will only use your data for specified purposes.

- Legal Requirements: We may disclose your personal data to comply with legal obligations or protect the rights, property, or safety of our company, employees, or others.

- Business Transfers: If we undergo a business transition such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

6. International Data Transfers

We primarily store and process your data within the UK. However, if your data is transferred to a country outside of the UK, we will ensure that adequate safeguards are in place to protect your data in compliance with UK GDPR, such as:

- Transfers to countries deemed to provide an adequate level of protection.

- Standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once the retention period expires, your data will either be securely deleted or anonymised.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

- Right to Access: You have the right to request copies of your personal data we hold about you. a small fee will be charged

- Right to Rectification**: You can request the correction of any inaccurate or incomplete data.

- Right to Erasure: You have the right to request that we delete your data where it is no longer necessary for the purpose it was collected.

- Right to Restrict Processing: You can request that we limit how your data is processed in certain circumstances.

- Right to Data Portability: You can request that your data be transferred to another organisation.

- Right to Object: You can object to the processing of your data in certain cases, such as for direct marketing.

- Right to Withdraw Consent: If you have provided consent for processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at admin@lasilaeducationteaching.uk. We may need to verify your identity before processing your request.

9. Security of Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. These include encryption, secure servers, and strict access controls.

10. Cookies

Our website uses cookies to improve your browsing experience and provide personalised services. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of the website.

For more detailed information on the cookies we use, please refer to our [Cookie Policy].

11. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:admin@lasilaeducationteaching.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with the UK GDPR in our processing of your personal data.

This Privacy Policy is intended to comply with the UK General Data Protection Regulation (UK GDPR).